Privacy Policy

Overview

This Privacy Policy describes how Palmistry With Zahra ("we", "us") handles the information you share when you book a consultation, upload palm photographs, contact us, or subscribe to our updates. We are committed to collecting only what we need and treating it with care.

Information we collect

We collect the information you choose to provide, which may include:

• Your name and email address, so we can deliver your reading and communicate with you.
• Booking details such as the service selected, preferred date and your country.
• Photographs of your palms, which you upload for the purpose of your reading.
• The questions or context you share so your reading can be tailored to you.
• Basic technical information (such as IP address) used to secure our forms against abuse.

How we use your information

We use your information only to:

• Prepare and deliver your palm reading consultation.
• Respond to your enquiries and provide customer support.
• Process your booking and confirm payment where applicable.
• Send you the updates you have subscribed to (you can unsubscribe at any time).
• Protect our service from spam, fraud and abuse.

Your palm photographs

Palm photographs are sensitive to you, and we treat them accordingly. They are used solely to prepare your reading, are never published or shared with third parties for marketing, and are stored securely. You may request deletion of your photographs at any time after your reading is complete.

How we share information

We do not sell your personal information. We share it only with trusted service providers who help us operate — for example, secure payment processors and email delivery services — and only to the extent necessary. These providers are bound to protect your information.

Data retention

We keep your information for as long as needed to deliver your reading and to meet legal, accounting and support obligations. When it is no longer required, we delete or anonymise it.

Your rights

Depending on your country, you may have the right to access, correct, delete or restrict the use of your personal information, and to withdraw consent. To exercise any of these rights, contact us using the details below and we will respond promptly.

Security

We use appropriate technical and organisational measures — including encryption in transit and access controls — to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data at every step.

Contact us

If you have any questions about this policy or your information, please email [email protected].